Working with Village
50% Settle Discount for 16 weeks

 

Being a Taxi driver has some amazing benefits, from the freedom and flexibility it provides plus the earning potential to reward hard work.  At Village Taxis we are always looking to expand our fleet with hard working, conscientious people who take pride in what they do.

 

We are a family run firm with family values, and we want people to work with us and be a part of what we are building.  As an incentive for suitable candidates we are offering 50% reduction of your settlement fees for a period of 16 weeks.  This is Unique within the industry and sees us break the mold again.

 

Below is a quick to complete form, fill this in and we will get back to you to discuss the next steps

Telephone Operator

Village Taxis are looking to appoint a telephonist who will be based at our main office situated in Garston. The successful candidate must be flexible for day and night shifts, have a knowledge of the local area, have experience of telephone operatives, good computer and customer service skills 

Job Purpose
  • To be the first point of contact for customers seeking to book a taxi through our telephone system

  • To record incoming jobs to our taxi booking system so that our customers transportation needs are met upon arrival 

 
 
Job Requirements
  • To offer a high level of customer service 

  • The ability to multi task in a busy working environment 

  • Top organisational skills 

 
 
Key Responsibilities 
  • To receive incoming calls from customers 

  • To answer all calls in a polite manner

  • To record customer bookings accurately including time date and pick up point

  • To ensure all airport and return bookings have all the relevant information

  • Ensure customers are given a correct estimate time as instructed by the shift supervisor

  • Memorise and use code correctly (when required)

  • Transfer the correct information to the drivers notes and to limit abbreviations (when possible)

  • Administer special requests for services including cars, number of passengers, pets, low/high vehicles etc. 

  • Follow all company rules and regulations as outlined by Village Taxis 

  • To use all company resources in a highly effective manner to ensure best operating costs

  • Time keeping skills are essential

  • Maintaining a high standard of housekeeping in the work place and communal areas 

We have a defined development plan which will see our continued growth in a controlled and sustainable level.  We invest heavily to ensure we retain our existing customer base and attract new customers who are looking for ‘Quality & Value’.  Over recent years our Radio advertising has expanded and Village has become known for our association with high-quality holiday prizes such as our fantastic Bahamas tip in Sept’15.

 

For new drivers who are committed to quality and being part of the Village team we will invest with you to obtain your license and get you earning in the shortest time period possible.

 

Become a driver – more information

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